Privacy Policy

About Us

This website belongs to Rowad Al Jaleed Contracting , providing maintenance and technical services in Riyadh. You can call us on 0576032422 or contact us on WhatsApp using the same number.

Information You Provide Through the Website

The quotation request form contains only three fields:

• The service required.
• Your neighborhood.
• A description of the problem or work required.

These values are processed temporarily in your browser while you use the site. The form does not send its values to the website server or save them in a database or persistent browser storage. They are cleared when a new document is loaded, including a refresh.

Request values remain temporarily when switching languages or navigating within the site. They are cleared when the page is refreshed or you leave the site.

Contact via WhatsApp

Continuing from the form opens an external WhatsApp link containing the details you entered to prepare a message. You can review and edit the draft; only you decide whether to send it.

Once you move to WhatsApp, information is subject to the application’s operation and settings. The business may see your phone number, profile information and any messages or attachments you choose to share. You can read the WhatsApp Privacy Policy.

How We Use Information

We use information we receive from you for the following purposes:

• Responding to your enquiry.
• Discussing a cost estimate for your service.
• Arranging an inspection or visit.
• Following up on the service you requested.

We do not use your information for marketing unrelated to your request.

Technical Processing

• Fonts: the website requests the Tajawal font from Google Fonts. Depending on the browser and service, these requests may include technical connection data such as your IP address and browser information.
• Browser storage: the browser temporarily stores scroll positions to restore them when navigating between pages. This does not include form values.
• Error reporting: the website code calls development and hosting platform reporting tools when they are available in the browser. These calls pass error details and the page path to those tools; their presence alone does not mean data is recorded or sent externally on every visit. The form does not pass its values to these calls, but an error containing personal information may include that information in its details. Server error handling also records error details in server logs.

This technical processing is separate from service request information you choose to send. Not saving form values does not mean that technical data associated with a website visit is not processed.

Information Retention

Form values in the browser are temporary and are cleared when a new document is loaded, including a refresh. When you send us a WhatsApp message, it reaches the business WhatsApp account and we receive a copy. Changing or deleting information on your side does not necessarily remove the business’s copy. You can contact us about privacy or deletion requests under applicable legal requirements, as explained below.

WhatsApp processes information according to its policy and operation. Technical logs held by hosting and font providers are subject to their own policies. This processing is separate from the business’s retention of received messages.

Your Rights and Privacy Enquiries

You can contact us on 0576032422 to ask what information we hold about you, obtain a copy, correct it or request its destruction, subject to applicable legal requirements. Where consent is the basis of processing, you can withdraw it by contacting us in the same way.

The competent personal data protection authority in Saudi Arabia is the Saudi Data and Artificial Intelligence Authority (SDAIA). You can visit its official website: sdaia.gov.sa.